Frequently Asked Questions

1. Where do you offer your services in Southern California?

We’re based in San Diego and proudly serve the local area. However, we’re more than happy to take on projects in other counties like Orange County and Los Angeles. Just reach out, and we’ll work with you to make your vision a reality, no matter where you are in Southern California!

2. Do I need to have a white or primed wall before you print?

Not at all! Our advanced printers can print directly on dark or black walls without needing them to be white or primed. We might do a little prep work to ensure the best results, but we always make sure it’s the easiest and most efficient option for you.

3. What surfaces can you print on?

We’re not limited to just drywall! Our printers can work on a variety of surfaces, including concrete, glass, brick, metal, canvas, and more. We’re constantly testing new materials, so feel free to ask if you have something unique in mind!

4. What’s the largest print you can do?

Our printer can handle wide designs because it runs on tracks, so the width is up to you! The height can be as tall as 13-15 feet, depending on your space and wall. We’ll always work around any obstacles to ensure your design fits perfectly.

5. Can you work around obstacles like light switches or outlets?

Definitely! We can design around any obstacles on your wall. Just remove any outlet or light switch covers before we arrive, and we’ll make sure to create a stunning design that works seamlessly with the space.

6. Can you print on dark-colored walls?

Yes, we can! If your wall is dark, we offer a “White Ink” feature (for a small extra cost) that adds a white base layer first. This helps your design really pop without adding extra time to the printing process.

7. Can you print edge to edge or corner to corner?

We can’t print fully edge-to-edge, but we can still create incredible designs with smooth edges and custom details. Our printer does things that vinyl or wallpaper can’t do, like gradients and intricate designs, which makes our prints truly unique!

8. Are your prints damage-resistant?

Yes! Our prints are tough and won’t peel, bubble, or fade over time. The ink is directly applied to the wall, so even if your wall gets scratched or dinged, the print will stay intact. Just keep in mind that significant damage to the wall could affect the print.

9. How do I clean my prints?

Cleaning is simple! Since the ink is fully cured and durable, you can use wipes, soap and water, or even industrial cleaners like Simple Green. Your print will stay looking great no matter how often you clean it.

10. What types of designs can you print?

We can print virtually any graphic, image, logo, or text! Formats like AI, EPS, TIF, PNG, JPG, and BMP are typically no problem. Whether it’s a sketch, photo, logo, or even a custom design, we can easily prepare your files for printing. We also specialize in scanning and printing artwork from paper, including old maps, drawings, photos, and more. The result is stunning, oversized wall art from your cherished originals!

11. Can the printer adjust for uneven walls or floors?

Yes! Our printer has a built-in leveling system that compensates for surface unevenness in the floor. It also uses laser sensors to detect wall irregularities of up to 10 cm (3.3”) in real time, allowing the print head to adjust automatically and continuously, ensuring perfect print quality every time.

12. What materials can you print on?

We use durable UV ink that hardens instantly under UV lamps, making it ideal for almost any surface. Whether it’s plaster, wallpaper, wood, brick, stone, metal, glass, or most tiles, we can print on it. We can even print on rough surfaces like natural stone or textured plaster up to a depth of 10 mm.

13. Can I remove a wall print?

Absolutely! If you ever need to remove a print, it’s simple. On glass, you can use a ceramic hob scraper or razor blade. For other materials, the print can be painted over in two or three layers. On wood, metal, or concrete, you may need to sand or use sandblasting techniques to remove the print completely.